How to identify gaps in your team’s capabilities

Is this your team

• They are meeting standards but not exceeding expectations.
• Your team is struggling to complete tasks or goals
• You notice that certain members of your team are working on specific tasks

If you’re seeing any of these signs in your team, it’s time to take action. You can’t afford to have a struggling team that isn’t meeting its potential.

We call them GAP…

Gaps are usually first evident when a team is unable to complete a task or goal or when they are completing tasks but not meeting the expected standards.

Sometimes it can be difficult to identify gaps in your team’s capabilities.

When assessing your team’s capabilities, it is important to identify gaps. These gaps can be in terms of skills, knowledge, or experience.

By identifying these gaps, you can take steps to address them and improve your team’s overall performance.

There are a few ways to identify gaps in your team’s skills:

Job interviews: When interviewing candidates for a new position, consider whether they have the skills you’re looking for. If you’re constantly interviewing candidates who lack the skills you need, it’s a sign of gaps on your team.

Performance reviews: Use performance reviews as an opportunity to identify any areas where employees need improvement. If employees struggle to meet your expectations, it may be because they don’t have the necessary skills.

Other methods: You can also identify gaps in your team’s skills by observing their work, talking to them about their challenges, or asking for feedback from customers or other stakeholders.

Once you’ve identified the gaps in your team’s skills, you need to decide how to fill them. There are a few options:

Training: You can provide employee training and development opportunities to help them acquire the necessary skills. This can be an effective way to fill small gaps in your team’s skills.

Hiring: If the skills gap is significant, you may need to hire new employees with the skills you need. This can be a time-consuming and expensive, but filling large or specialized skills gaps may be necessary.

Outsourcing: In some cases, it may make more sense to outsource work to a third party rather than trying to train your team to do it. This can be a cost-effective way to fill gaps in your team’s skills, but it may not be possible for all types of work.

Once you’ve taken steps to fill the gaps in your team’s skills, you need to track their performance to ensure your efforts are successful. There are a few ways to do this:

Tracking employee performance: You can track employees’ performance using metrics like productivity, quality of work, or customer satisfaction. This will help you see if the employees who received training or development are performing better.

Other methods: You can also track your team’s performance by observing their work, talking to them about their challenges, or asking for feedback from customers or other stakeholders.