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A guarantee assures that a product or service will meet certain standards. It is often used as a sales tool to increase customer confidence and encourage them to make a purchase. Businesses of all sizes can offer guarantees, and many different types can be used to suit the needs of the business and the customer. … Read more
Whether preparing for an interview or prepping for a new job, making a 10-30-60 day plan can help you set yourself up for success. But here’s the thing: While most people are familiar with the concept of a 30-60-90 day plan, few know about the 100-day plan — even though it can be an incredibly … Read more
A business vision is a statement of what you want your business to achieve in the future. It is important because it provides direction and guidance for your business and helps to keep you focused on your goals. Why is it important to have a clear business vision? A clear business vision is important because … Read more
In startup land, many common mistakes can kill your business before it has a chance to reach the big time. Many young entrepreneurs make these mistakes, which can be costly, and here is a look at some of the most common ones. Do you have a killer idea for a startup but don’t know how … Read more
Sales are the lifeblood of any business, so it’s no surprise that companies are always looking for ways to increase them. One way to do this is by predicting customer behaviour. By understanding how customers behave, businesses can anticipate what they want and need and adjust their sales strategies accordingly. This allows them to effectively … Read more
Having a succession plan in place can ensure a smooth transition of leadership and knowledge Succession planning ensures your company’s continued success and growth if you own or manage a small or medium-sized business. Succession planning is the process of identifying and developing individuals who have the potential to fill key leadership positions within an … Read more
Is this your team They are meeting standards but not exceeding expectations. Your team is struggling to complete tasks or goals You notice that certain members of your team are working on specific tasks If you’re seeing any of these signs in your team, it’s time to take action. You can’t afford to have a … Read more
When we focus on one thing, we can become the best at it. We all have that one thing that we’re good at. Maybe you’re good at baking, painting, or writing. Whatever it is, there’s something that you’re naturally good at and that comes easily to you. But too often, we try to do too … Read more
Our clients come to truly ‘KNOW’ their customers, what they need and how to give it to them so they can dominate their market. If you’re a business owner, it’s important to have an exit strategy. An exit strategy is a plan for how you’ll sell your business or transfer ownership if you decide to … Read more
No one likes to feel like they’re just a number, especially in businesses. Show your customers that they matter to you and that you appreciate their business. There are several ways to do this: -personalise your interactions as much as possible -go the extra mile to help them -keep your promises -show genuine interest in … Read more
Our mission here at Pendleton is to free business owners from the shackles of working within their business, so they can fully focus on improving their business, and their lives.
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